Common Questions

Frequently asked questions

For Students

1. Who can join Roomly?
1. Who can join Roomly?
2. How does verification work?
2. How does verification work?
3. What makes Roomly different from other housing platforms?
3. What makes Roomly different from other housing platforms?
4. What happens when someone moves out?
4. What happens when someone moves out?
5. Is Roomly free?
5. Is Roomly free?
6. Can international students use Roomly?
6. Can international students use Roomly?
7. How does Roomly reduce ghosting?
7. How does Roomly reduce ghosting?
8. What if I am an international student and donโ€™t know the Dutch housing system?
8. What if I am an international student and donโ€™t know the Dutch housing system?

For Homeowners & Landlords

1. Why should I use Roomly for my student homes?
1. Why should I use Roomly for my student homes?
2. What is a โ€œVerified Homeโ€?
2. What is a โ€œVerified Homeโ€?
3. How are homes verified?
3. How are homes verified?
4. Do homeowners manage the platform directly?
4. Do homeowners manage the platform directly?
5. How long does onboarding take?
5. How long does onboarding take?
6. What services does Roomly provide beyond smoother tenant transitions?
6. What services does Roomly provide beyond smoother tenant transitions?
7. How much does it cost?
7. How much does it cost?
8. Which cities is Roomly launching in first?
8. Which cities is Roomly launching in first?
9. Do current tenants participate in finding new tenants?
9. Do current tenants participate in finding new tenants?
10. Are all users verified students?
10. Are all users verified students?

General

1. What if someone behaves inappropriately on the platform?
1. What if someone behaves inappropriately on the platform?
2. Can homeowners see all student activity?
2. Can homeowners see all student activity?
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