Terms & Conditions
Last Updated:
Welcome to Roomly. By using our website, waitlist, app, or related services, you agree to these Terms & Conditions. Please read them carefully.
1. Acceptance of terms
By accessing or using Roomly, you agree to these Terms.
If you do not agree, please do not use the website, waitlist, app, or services.
2. About Roomly
Roomly is a student housing and roommate matching platform designed to help students discover rooms, apartments, roommates, and shared homes.
Roomly may allow users to:
Create student profiles
Browse rooms, homes, and roommate profiles
Create or manage apartment and room listings
Match with students, homes, or listings
Communicate after mutual interest
Verify student, home, or listing information
Roomly helps users connect, but we do not guarantee that you will find housing, roommates, tenants, or a rental agreement.
3. Use of the platform
You agree to use Roomly legally, respectfully, and responsibly.
You agree not to:
Provide false or misleading information
Create fake profiles, listings, or verification details
Upload illegal, harmful, offensive, or misleading content
Harass, spam, scam, or abuse other users
Misuse or interfere with the platform
Attempt to copy, reverse engineer, or exploit Roomly’s code, design, or systems
Use Roomly for unlawful housing discrimination or any illegal purpose
We may remove content, restrict access, suspend accounts, or terminate accounts that violate these Terms.
4. User accounts
When you create an account, join the waitlist, or use Roomly, you must provide accurate and up-to-date information.
You are responsible for:
Keeping your login details secure
Maintaining accurate profile and listing information
Contacting us if you suspect unauthorized account access
Ensuring that any content you upload is lawful and belongs to you or is used with permission
We may suspend or terminate accounts that appear fraudulent, unsafe, inactive, or in breach of these Terms.
5. Listings, homes, and user content
Users may be able to create apartment, room, or home listings on Roomly.
You are responsible for the accuracy of any listing, photo, description, price, availability, or related information you provide.
Roomly may review, moderate, hide, or remove listings that appear inaccurate, unsafe, misleading, duplicate, discriminatory, or otherwise unsuitable.
Roomly does not guarantee:
The accuracy of user-generated listings
The availability of any room or apartment
The condition, legality, or suitability of any property
The identity, behaviour, or reliability of any user beyond the checks we provide
Users should always carry out their own checks before entering into any rental agreement.
6. Matching and communication
Roomly may provide matching features based on profile information, lifestyle preferences, interests, apartment details, room details, and user activity.
Matching is designed to improve discovery and compatibility, but it is not a guarantee of suitability, safety, availability, or successful housing outcomes.
You are responsible for deciding who you communicate with, meet, rent from, live with, or accept into a home.
7. Verification
Roomly may use student email verification, home verification, listing verification, or ID verification to improve trust and safety.
Verification helps reduce risk, but it does not guarantee that a user, room, home, or listing is completely accurate, safe, or suitable.
Users should remain careful when sharing personal information, arranging viewings, making payments, or entering rental agreements.
8. Payments and rental agreements
Unless clearly stated otherwise, Roomly is not a landlord, rental agency, broker, or party to rental agreements between users.
Any rental agreement, deposit, payment, viewing, contract, or move-in arrangement is between the relevant users or third parties.
Roomly is not responsible for:
Rent payments
Deposits
Rental contracts
Property condition
Disputes between tenants, landlords, housemates, or listers
Failed agreements or cancelled arrangements
Never send money unless you are confident the listing and person are legitimate.
9. Personal data
Your privacy is important to us.
Our collection and use of personal data is described in our Privacy Policy.
By using Roomly, you agree that your data may be processed as described in the Privacy Policy.
10. Intellectual property
Roomly’s brand, design, graphics, content, features, and software are owned by Roomly or its licensors.
You may not:
Copy or reproduce Roomly content without permission
Sell, rent, distribute, or exploit our materials
Use our name, logo, or assets without permission
Build a competing product by copying Roomly’s design, data, or functionality
You retain ownership of content you upload, but you grant Roomly permission to use that content as needed to provide, display, promote, and improve the platform.
11. Service availability
We aim to keep Roomly available and reliable, but we cannot guarantee:
Continuous availability
Zero downtime
Immediate bug fixes
Permanent availability of any feature
Error-free matching, listings, or communication
We may update, change, pause, or discontinue features at any time.
12. Third-party services
Roomly may use third-party tools for services such as hosting, authentication, analytics, crash reporting, email, payments, or verification.
These third-party services may have their own terms and privacy policies.
Roomly is not responsible for third-party services that we do not control.
13. Limitation of liability
Roomly is provided “as is” and “as available.”
To the fullest extent permitted by law, Roomly is not responsible for:
Loss of data
App or website interruptions
Inaccurate profiles or listings
Unsuccessful matches
User behaviour
Housing, roommate, rental, or payment disputes
Any outcome related to how you use the platform
Your use of Roomly is at your own risk.
14. Changes to these terms
We may update these Terms from time to time.
Any updates will be posted on this page with a new “Last updated” date. Continued use of Roomly after changes are posted means you accept the updated Terms.
15. Contact us
If you have questions about these Terms & Conditions, contact us at: